Frequently Asked Questions (FAQ)

Welcome to The Goodie Garage FAQ section! Need help? Find answers to our most common questions below. If you can’t find what you’re looking for, feel free to contact us.

🛍 Orders & Payments

1. How do I place an order?

Simply browse our store, add your favorite goodies to your cart, and proceed to checkout!

2. What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and other secure payment options.

3. Can I cancel or modify my order?

We process orders quickly! If you need to cancel or modify your order, please contact us within 12 hours of placing it.

🚚 Shipping & Delivery

4. How long does shipping take?

Delivery times vary depending on your location:
📍 UK & Europe: 5-10 business days
📍 USA & Canada: 7-14 business days
📍 Rest of the World: 10-20 business days

5. How can I track my order?

Once your order ships, you’ll receive a tracking number via email so you can follow its journey.

6. Do you offer international shipping?

Yes! We ship worldwide so you can enjoy our goodies no matter where you are.

📦 Returns & Refunds

7. What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not satisfied with your purchase, contact us to start a return.

8. How do I request a refund?

If your item arrives damaged or not as expected, email us with photos and order details, and we’ll sort it out ASAP.

📩 Contact & Support

9. How do I get in touch with customer support?

You can reach us via email at thegoodiegarageuk@gmail.com, or message us on TikTok or Instagram.

10. Do you offer discounts or promotions?

Yes! Follow us on TikTok and sign up for our newsletter to get exclusive discounts and flash sale alerts!

💬 Still have questions? Contact us here – we’re happy to help! 🚀

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